Last updated: December 2023
We're pretty straightforward about how we handle your info. No fancy corporate jargon here.
Privacy policies can be a slog to read through. We've tried to keep ours honest and actually readable. Bottom line? We're not in the business of selling your data or doing anything sketchy with your information. We're architects - we design buildings, not data-mining operations.
When you reach out to us or work with us on a project, we'll naturally collect some basic stuff:
We're pretty boring here, honestly. Your info helps us do our job better:
Project work - designing your space, coordinating with contractors, keeping you updated on progress
Communication - responding to your questions, sending project updates, occasional newsletters if you've signed up
Legal stuff - contracts, permits, building codes compliance
Improving our services - understanding what works and what doesn't
We don't sell your data. Period. That's not our business model. However, we do share information when it's necessary:
Everyone we work with signs confidentiality agreements. We're pretty protective of our clients' privacy.
Our website uses cookies - yeah, those little data files. We use them to remember your preferences and see how people use our site. Nothing invasive. You can disable cookies in your browser if they bother you, though some features might not work as smoothly. We use Google Analytics to understand traffic patterns, but we've configured it to respect privacy as much as possible.
Under Canadian privacy laws, you've got rights. Here's what you can do:
Access: Ask us what information we have about you
Correction: Tell us if something's wrong and we'll fix it
Deletion: Request we delete your info (with some legal exceptions)
Opt-out: Unsubscribe from our newsletters anytime
Portability: Get a copy of your data in a usable format
Just shoot us an email at info@mythralenquintho.info and we'll help you out.
We take reasonable precautions to keep your info secure. Encrypted connections, secure servers, regular backups, access controls - the usual security measures. We're not a bank, so we don't have vault-level security, but we're definitely not leaving your data lying around either. Our team's trained on privacy practices, and we limit access to personal information on a need-to-know basis.
We keep project files and related information for 7 years after project completion - that's partly legal requirement, partly practical (in case you want to do additions or renovations down the road). Marketing communications? We'll keep those until you tell us to stop. General inquiries that don't turn into projects get deleted after a couple years.
Our website might link to other sites - manufacturer websites, inspiration galleries, that kind of thing. Once you click through, you're on their turf and their privacy policies apply. We can't control what they do, so check their policies if you're concerned.
Laws change, our practices evolve. If we make significant changes to this policy, we'll update the date at the top and let our clients know via email. For minor tweaks, we'll just update it here. Worth checking back occasionally if you're the cautious type.
Honestly, if something in here doesn't make sense or you've got privacy concerns, just reach out. We'd rather have a conversation than have you worry about your information.
Mythralenquintho Architectural Domains
425 King Street West, Suite 302
Toronto, ON M5V 1K4
Phone: (416) 555-0142
Email: info@mythralenquintho.info
Note on PIPEDA compliance: We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. If you believe we've mishandled your personal information, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.